SHIPPING POLICY

Order Processing

Orders are generally processed within 1–3 business days after payment confirmation.

Processing times may increase during:

• Product launches
• Sales events
• Holidays
• High-volume periods

Processing time is separate from shipping time.

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Shipping Timeframes

Most orders arrive within approximately 7 business days after processing.

Estimated delivery dates are not guaranteed and may vary due to:

• Weather conditions
• Carrier delays
• Holidays
• Supply chain disruptions
• Incorrect shipping information

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Tracking Information

Customers will receive tracking information via email once their order has shipped.

Tracking updates are provided directly by the shipping carrier.

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Address Accuracy

Customers are responsible for entering accurate shipping information.

Aly Babe Hair Extensions is not responsible for:

• Incorrect addresses
• Undeliverable shipments
• Delays caused by customer errors

Additional shipping fees may apply for returned or reshipped packages.

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Lost, Damaged, or Stolen Packages

Once a package has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.

If your package is:

• Lost
• Damaged
• Stolen

please contact us immediately so we can assist in filing a claim with the carrier.

We cannot guarantee reimbursement for packages marked as delivered by the carrier.

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International Shipping

International customers are responsible for:

• Customs fees
• Import duties
• Taxes
• Brokerage fees

These charges are not included in product or shipping prices.